What Do I Need to Know About Managed IT Services?

Unreliable technology is a major problem for businesses today. Since most companies depend heavily on their technology assets to complete their daily workload, a fully functional IT environment is now a business necessity. IT assets that are subject to regular failures contribute to the downfall of a business. No company can sustain the burden of disappointed customers, stalled workflow processes, and loss of revenue for very long.

The good news is that Essential Solutions, LLC offers a comprehensive suite of Managed IT Services to assist businesses with achieving and maintaining their ideal IT working environment. This approach to IT support allows businesses to enjoy maximum uptime and fewer technology disruptions while keeping pace with the technology innovations for their industry.

Managed IT Services

Six Benefits of Managed IT Services from Essential Solutions, LLC

  • Dedicated IT professionals committed to our clients’ success
  • Comprehensive IT services
  • Reduced technology costs
  • Ideal IT working environments for each industry
  • Optimized IT assets to support your growth
  • Access to the latest technology solutions

Where Can I Find a Reputable Managed IT Services Provider?

Essential Solutions, LLC takes great pride in offering a holistic suite of IT solutions and services to support a wide variety of industries. We apply our focus to helping our valued clients to leverage the technology assets they already own, thus eliminating wasted resources and unnecessary technology expenditures.

We offer both fully outsourced Managed IT Services as well as a supplementary technology package that targets providing support and hands-on assistance to a business’s existing in-house IT personnel.

What Levels of Services Does Essential Solutions, LLC Offer Businesses?

To best meet the needs of our valued customers, Essential Solutions, LLC offers its Managed IT Services in tiered packages to allow each business to customize their level of support to their unique IT environment. Available in bronze, silver, gold, and platinum packages, each tier offers varying levels of services.

Among the services available via one of our four packages are:

  • 24 x 7 x 365 Network Monitoring
  • Remote Access for Support Staff
  • Patch Management
  • Network Antivirus Monitoring
  • Network Anti-Spyware Monitoring
  • Annual Performance Evaluations (availability and frequency varies by package size)
  • Server Maintenance (availability and allotments vary according to package size)
  • Performance Reports (availability and frequency varies by package size)
  • Remote Support (package determines time allotments)
  • On-Site Support (available to Gold and Platinum Members only)